BUSINESS POLICY

Prestige Onida Ltd,, Unit-II, is a Company totally committed to providing products and services which conform to customer specifications, quality requirements and where applicable any external regulations. With regard to product safety the Company aims to ensure, by proper application of technology in engineering and manufacture, that products are safe and reliable.

The Company recognizes that all employees influence the quality of the Companies products and services provided. It is the responsibility of Supervisor to communicate quality and product safety requirements and obligations to all staff and to stimulate feedback, so that requirements of customers, other interested parties and the needs of our business can be met. The Company is also committed to provide adequate training for development to achieve these goals.

Customer satisfaction and continual improvement of our processes are of paramount importance to our business success. Therefore the regular monitoring and review of business processes and objectives ensure that pro-active steps are taken to continuously improve the quality of product and service provision and the effectiveness of business processes with the aim of ensuring and improving customer satisfaction.

The company Quality Supervisor has the delegated responsibility for ensuring that the Quality Management System is implemented and maintained. The Quality, Health & Safety Supervisor has the delegated responsibility for product safety assurance matters. For these purpose they report to the Director and have the necessary independence and authority to carry out these functions. Factory Management shall ensure that this policy understood implemented and maintained at all levels within the business. It shall be displayed at prominent areas and constitute part of the company induction training for all new employees.